Who are we?
We are a team of professionals who are experts in digital innovation, particularly for the healthcare sector.
With the help of modern technology, we are working to revolutionise this market, creating and deploying bespoke solutions to complex problems and reducing administrative time and resource for the NHS.
We work with you to deliver ground-breaking apps and software that can transform patient care, alleviate managerial pressure and streamline processes, improving services, slashing budgets and improving delivery times.
Working with you
Our processes allow us to listen, collaborate and deliver on solutions that are bespoke to you and your problems.
Our process includes:
Requirements analysis
We will spend time getting to know you, your operation, your challenges and your opportunities. Through listening, we build a better understanding of your specific problem, what you want to build, what features your product should have, and what purpose it will serve.
Customisation
The second step of our work with you is to carry out extensive user research and information gathering, which allows us to define the functions of the final product. The aim is to create a user-friendly experience so this key step allows us to begin development of a product that your patients or staff will enjoy using and get the most out of.
Testing
To keep users secure and free from bugs, our QA specialists perform automated and manual testing to ensure the quality and security of the code and the user experience. We also run user acceptance testing which gives the customer the opportunity to be directly involved in the design.
Deployment
After ensuring the product security and finetuning the functioning for your requirements, we take your product live on every desired platform. This will be a seamless launch that allows you to introduce patients, staff or other individuals to the product in line with our final step.
Training
We make sure our clients are comfortable with the use of the product, by providing multi model training. This will be a comprehensive programme that allows you to ask as many questions as you need to. We want you to get the most out of your software so we will work with you to guarantee every member of the team is confident to take it forward.
Ongoing support
We can stay involved with your product long after its implementation. This allows us to continue to improve the application and fine tune the software as you grow or develop your business in the future.
Meet the team
Dheeraj Rathee
Chief Technology and Analytics Officer
Dheeraj leads technology and analytics at Provide Digital, where he brings together deep technical know-how with a clear leadership vision for how digital health can make a real difference across the NHS and wider healthcare system.
With a PhD in AI and Data Analytics, Dheeraj has a strong foundation in evidence-based design. He is passionate about turning research into practical tools that genuinely help clinicians and patients. Dheeraj has been recognised with Tech Nation’s Global Talent endorsement for his work in the field.
A stickler for governance (in the best possible way), Dheeraj ensures everything we build meets the highest standards, whether it is ISO-aligned security, NHS DSPT and DTAC compliance, or robust information governance. This gives our partners the confidence to innovate safely in a complex, highly regulated space.
Dheeraj is a big believer in collaboration, working closely with NHS teams, local authorities, universities, and health-tech companies to move things forward together. Dheeraj also plays a key role in mentoring emerging talent across the team and encouraging a culture of curiosity, rigour, and continuous improvement.
At heart, Dheeraj is all about outcomes, making sure every solution we deliver at Provide Digital has a clear, measurable impact for patients, clinicians, and the healthcare system.
Fun fact: When he is not building the future of digital health, Dheeraj is a devoted cricket enthusiast, whether its playing for his local team, or watching the latest Test Match.
Arman Quddus
Product and Innovation Manager
As Product and Innovation Manager, Arman Quddus oversee products from initial concept to market launch. He collaborates closely with teams to ensure each product is well-designed, and developed for successful launch.
Arman Quddus, currently thriving in his role as Product and Innovation Manager at Provide Digital, continues to be a vital contributor to the company’s journey of innovation and growth. In this capacity, Arman leads the development and implementation of both new and existing product ideas, guiding them from conception to market launch.
Having joined Provide Community as a Graduate Business Assistant in 2021, Arman’s deep familiarity with the Provide community has been instrumental in his seamless transition to his current role. His varied experiences within the company have equipped him with a unique perspective, enriching his contributions to Provide Digital.
Arman’s educational background includes a degree in Management and Marketing from the University of Essex, where he gained valuable industry exposure through work placements with Sky and Channel 4. His tenure at Channel 4, especially his experience doing live voice-overs and meeting the celebrated actor Daniel Kaluuya, stands out as a career highlight.
During his time at Provide Community, Arman was the driving force behind the eC-Card Vending Machine project at Essex University. This innovative project, focusing on confidential sexual health services, provided young people under 25 with discreet access to free condoms, thus enhancing sexual health outcomes in Essex while gathering important data for service providers.
This project, a testament to Arman’s commitment to accessible and confidential healthcare solutions, has been one of his standout achievements. It demonstrates his ability to lead initiatives that are not only innovative but also deeply impactful to the community.
Paul Twyman, Managing Director at Provide Digital, praises Arman for his out-of-the-box thinking and effortless problem-solving skills. As Provide Digital enters a period of accelerated growth, launching significant projects like the virtual ward system and the ProQoL app, and developing a new digital system for ASD in mid-Essex, Arman’s insights and leadership are more valuable than ever.
Arman is equally excited about the future at Provide Digital, where his ambition to create societal-impacting ideas aligns perfectly with the company’s mission. His role in these exciting launches and future plans is not just a job but a journey towards fulfilling his passion for making a difference in the healthcare sector.
Brad French
Key Account Manager
At Provide Digital, Brad plays a pivotal role in overseeing key client accounts, ensuring that digital solutions are tailored to meet specific business objectives.
Brad brings over 15 years of experience in digital strategy and client relationship management to his role as Key Account Manager at Provide Digital. With a strong background in SEO, PPC, content marketing, event management and analytics, he has consistently driven measurable results for a diverse range of clients, from startups to established enterprises.
At Provide Digital, Brad plays a pivotal role in overseeing key client accounts, ensuring that digital solutions are tailored to meet specific business objectives. His analytical approach and commitment to staying abreast of industry trends enable him to deliver innovative strategies that enhance client engagement and drive growth.
Beyond his professional endeavors, Brad is passionate about mentoring upcoming digital innovators and frequently contributes to industry blogs and seminars. Outside of work, he enjoys travel, gaming, and movies.
Fun fact: Brad previously fronted a heavy metal band as well as being a pro-wrestler for a few years!
Azeez Afolabi
Strategic Partnerships and Integration lead
In his role as Strategic Partnership and Integration Lead, Azeez focuses on building collaborations and delivering innovative digital solutions in partnership with NHS organisations, local authorities, and wider health and care stakeholders.
His career began in IT, where he gained over a decade of experience, alongside a degree in Business Administration with distinction. With a master’s degree in Digital Transformation, this complements Azeez’s strong foundation in leading digital change.
Azee’s role at Provide Digital allows him to combine his technical expertise with his passion for innovation. He works with partners to co-design and implement digital solutions that reduce operational pressures, improve patient and resident outcomes, and align with the priorities set out in the NHS Long Term Plan.
Beyond Provide Digital’s existing products, Azeez is particularly excited about developing tailored solutions for commissioners and frontline services, ensuring that innovation fits the unique challenges of each community, rather than the other way around.
Fun fact: Azeez finds a deep connection to nature through listening to music. Whether it’s the soothing sounds of classical music or the vibrant beats of world music, it helps him feel more in tune with the natural world.
Board members
Mark Heasman
Group Chief Executive at Provide Community
Mark is values and culture-led with a commitment to inspire success through innovation, agility and a healthy, people-first business culture.
His aim is to create positive and lasting change, both in the workplace and the communities it serves and he works in a collective and collaborative way.
His career, study and personal experience over almost four decades brings a wide experience to our board as well as a fresh and enthusiastic perspective.
Mark has an extensive and diverse knowledge of the not-for-profit sector internationally and in the UK and considerable senior executive experience in the public, private, military and third sectors.
Prior to joining Provide Community as Group CEO, he worked in senior roles with Ormiston Families, Rock UK, Osborne construction, RG Carter, The Prince’s Trust, The Duke of Edinburgh Award, Railtrack, American Express and the Royal Mail.
Mark was also the winner of the Business Culture Awards Leadership Award 2022.
Rachael White
Non-Executive Director of Provide Digital and Chair of the Board of Directors
Rachael brings a wealth of experience to the board with her extensive public, third sector and private sector background.
She has operated at executive board level for two decades, achieved an OFSTED Grade 1 “Outstanding” achievement in 2017 and is driven by a sense of purpose to help people transform their lives.
Rachael is a qualified Chartered Certified Accountant (ACCA) with senior leadership skills who and has overseen – and led on – acquisitions, joint ventures and start-ups.
She innovates using digital IT solutions for quality customer outcomes, in regulated markets for greater customer focus and satisfaction, efficiency, compliance and simpler, faster and more-personal outcomes, working with highly motivated staff.
As well as Chairing our board, she has been the Audit Chair and a Non-Executive Director for Provide Health and Social Care, a £70m turnover social enterprise focused on providing good quality health and social care to people in the community, for almost a decade.
She is also a board director for Prospects Ltd which is a £85m turnover business delivering government funded contracts to transform the lives of children, young people and adults in the UK and has volunteered for 14 years as Treasurer and Committee Member for Crimestoppers.
Philip Richards
Chief Finance Officer with Provide Group
Philip works for our parent company Provide, an ambitious, employee-owned social enterprise, growing in size and influence.
The business transforms lives by treating, caring and educating people, delivering a broad range of health and social care services in the community and adhering to a commitment to making them safe, responsive and of high quality.
In his role as Chief Finance Officer, Philip manages the financial aspect of the business as it works in a variety of community settings, such as three community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within peoples’ homes to provide more than 50 services to children, families and adults.
Provide operates across Essex and in Peterborough and Cambridgeshire, as well as the two London boroughs of Waltham Forest and Redbridge. It has an income of approximately £54 million, employs more than 1,000 and serves communities with a total population of more than 1.9 million people.
Vicky Waldon
Group Chief Commercial Officer for Provide Community
Vicky is an experienced Executive Director with a demonstrable history of leadership, working in commissioning, community healthcare, public health and social care.
Skilled in operational leadership, coaching, relationship building, team development and change management, she also brings strong commercial experience to our board.
Over the years she has won several tenders and created innovative partnerships and she is currently completing an MBA.