MyCareBridge
The background
MyCareBridge was developed to address the growing need for a more efficient, transparent, and user-friendly referral process for Autism Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD) within the Mid and South Essex Community Collaborative. The aim was to reduce administrative burdens, improve communication with families, and enhance the quality of information available to clinical staff.
The solution
MyCareBridge addresses several critical issues:
- Long wait times for ASD and ADHD assessments.
- Inefficient administrative processes.
- Lack of clear communication and transparency with families.
- Difficulty in managing and accessing referral-related documents and information
How it works
We developed MyCareBridge for practical use by both healthcare providers and patients. Clinicians can manage referrals, schedule appointments, and upload documents. While patients can track their referral status, receive updates, and manage their appointments through an intuitive dashboard.
Key functions include:
- Referral Management: Streamlines the entire referral process, from submission to completion.
- Document Uploads: Allows for easy upload and access to necessary documents.
- Real-Time Updates: Provides patients with timely information and reminders.
MyCareBridge adheres to strict security and Information Governance (IG) protocols to protect patient data. The platform uses robust encryption methods and complies with all relevant regulations to ensure the confidentiality and integrity of sensitive information. This commitment to security helps build trust and ensures that patient data is handled responsibly.
The benefits
MyCareBridge offers a streamlined referral management system with features like appointment scheduling, document uploads, and real-time status tracking.
This system enhances efficiency in handling referrals, reduces wait times, and improves communication between healthcare providers and patients. It ensures that all necessary information is easily accessible and well-organized, leading to better patient care and satisfaction.
For other organisations, implementing MyCareBridge can result in similar improvements in referral processes. The platform’s comprehensive documentation and user-friendly interface can streamline operations, improve transparency, and enhance the overall patient experience, making it an invaluable tool for any healthcare provider.
View our other solutions
We are experienced in understanding how to address all stakeholder needs when designing a solution and have experience helping numerous healthcare systems, hospitals, and trusts with their digital transformation.
