Self-referral could untangle the red tape wrapping up patient waiting lists

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Up to 30 per cent of patients seeking a GP appointment each year do so with a musculoskeletal complaint, such as back or neck pain. Here, Chief Technology Officer Dheeraj Rathee explains why, with the NHS under enormous pressure, new models of care need to be built and implemented around the needs of patients – and they don’t just work for physiotherapy.